Previous incidents

January 2026
Jan 31, 2026
1 incident

Database is down

Resolved

Resolved Jan 31, 2026 at 10:39am UTC

Database recovered.

1 previous update

Jan 28, 2026
1 incident

Webhook Delivery is down

Resolved

Resolved Jan 28, 2026 at 8:56pm UTC

Webhook Delivery recovered.

1 previous update

Jan 23, 2026
2 incidents

Database is down

Resolved

Resolved Jan 24, 2026 at 10:53pm UTC

Database recovered.

3 previous updates

Database is down

Resolved

Resolved Jan 23, 2026 at 6:43pm UTC

Database recovered.

1 previous update

Jan 21, 2026
1 incident

Database is down

Resolved

Resolved Jan 22, 2026 at 6:44am UTC

Database recovered.

3 previous updates

Jan 19, 2026
1 incident

Database and Webhook Delivery are down

Resolved

Resolved Jan 20, 2026 at 9:25pm UTC

Webhook Delivery recovered.

9 previous updates

Jan 17, 2026
1 incident

Webhook Delivery is down

Resolved

Resolved Jan 18, 2026 at 6:26pm UTC

Webhook Delivery recovered.

5 previous updates

Jan 16, 2026
1 incident

Webhook Delivery is down

Resolved

Resolved Jan 17, 2026 at 7:26pm UTC

Webhook Delivery recovered.

3 previous updates

Jan 15, 2026
1 incident

Webhook Delivery is down

Resolved

Resolved Jan 16, 2026 at 9:26am UTC

Webhook Delivery recovered.

1 previous update

Jan 13, 2026
1 incident

Polygon Mainnet is down

Resolved

Resolved Jan 13, 2026 at 4:49pm UTC

Polygon Mainnet recovered.

1 previous update

Jan 11, 2026
2 incidents

Database is down

Resolved

Resolved Jan 12, 2026 at 8:29am UTC

Database recovered.

1 previous update

Database is down

Resolved

Resolved Jan 11, 2026 at 9:04pm UTC

Database recovered.

1 previous update

Jan 10, 2026
1 incident

Database is down

Resolved

Resolved Jan 10, 2026 at 3:09pm UTC

Database recovered.

1 previous update

Jan 08, 2026
1 incident

Database is down

Resolved

Resolved Jan 9, 2026 at 3:09pm UTC

Database recovered.

3 previous updates

Jan 07, 2026
1 incident

Database is down

Resolved

Resolved Jan 8, 2026 at 5:58pm UTC

Database recovered.

9 previous updates

Jan 06, 2026
2 incidents

Database and Webhook Delivery are down

Resolved

Resolved Jan 7, 2026 at 2:33pm UTC

Database recovered.

7 previous updates

Database and Webhook Delivery are down

Resolved

Resolved Jan 6, 2026 at 11:39pm UTC

Database recovered.

5 previous updates

Jan 05, 2026
1 incident

Webhook Delivery is down

Resolved

Resolved Jan 5, 2026 at 11:11pm UTC

Webhook Delivery recovered.

1 previous update

Jan 03, 2026
2 incidents

Webhook Delivery is down

Resolved

Resolved Jan 4, 2026 at 4:41pm UTC

Webhook Delivery recovered.

5 previous updates

Payment Processing is down

Resolved

Resolved Jan 3, 2026 at 5:30pm UTC

Payment Processing recovered.

1 previous update

December 2025
Dec 28, 2025
1 incident

Database is down

Resolved

Resolved Dec 29, 2025 at 8:08am UTC

Database recovered.

1 previous update

Dec 27, 2025
2 incidents

Database is down

Resolved

Resolved Dec 28, 2025 at 3:19am UTC

Database recovered.

1 previous update

Database is down

Resolved

Resolved Dec 27, 2025 at 7:24pm UTC

Database recovered.

1 previous update

Dec 25, 2025
2 incidents

Database and Webhook Delivery are down

Resolved

Resolved Dec 26, 2025 at 9:55am UTC

Webhook Delivery recovered.

7 previous updates

Database is down

Resolved

Resolved Dec 25, 2025 at 10:54pm UTC

Database recovered.

3 previous updates

Dec 17, 2025
1 incident

Polygon Mainnet, TRON Mainnet, and 2 other services are down

Resolved

Resolved Dec 21, 2025 at 1:04pm UTC

TRON Mainnet recovered.

11 previous updates

Dec 05, 2025
1 incident

External API Keys Configuration Issue

Resolved

Resolved Dec 6, 2025 at 7:32am UTC

Some external services are temporarily unavailable due to missing API configuration. Affected services include Email, KYC/KYB verification, and Blockchain RPC. Core infrastructure (Database, API Backend) and all blockchain networks remain fully operational. We are adding the required configuration and services will be restored shortly.

1 previous update

Dec 04, 2025
1 incident

Health monitoring endpoints temporarily unavailable

Resolved

Resolved Dec 5, 2025 at 9:17am UTC

Granular health check endpoints (/api/health/*) are returning frontend HTML instead of JSON responses due to a route configuration issue in production. The main API (/api/health) remains fully operational. We are deploying a fix shortly.