Previous incidents

December 2025
Dec 28, 2025
1 incident

Database is down

Resolved

Resolved Dec 29, 2025 at 8:08am UTC

Database recovered.

1 previous update

Dec 27, 2025
2 incidents

Database is down

Resolved

Resolved Dec 28, 2025 at 3:19am UTC

Database recovered.

1 previous update

Database is down

Resolved

Resolved Dec 27, 2025 at 7:24pm UTC

Database recovered.

1 previous update

Dec 25, 2025
2 incidents

Database and Webhook Delivery are down

Resolved

Resolved Dec 26, 2025 at 9:55am UTC

Webhook Delivery recovered.

7 previous updates

Database is down

Resolved

Resolved Dec 25, 2025 at 10:54pm UTC

Database recovered.

3 previous updates

Dec 17, 2025
1 incident

Polygon Mainnet, TRON Mainnet, and 2 other services are down

Resolved

Resolved Dec 21, 2025 at 1:04pm UTC

TRON Mainnet recovered.

11 previous updates

Dec 05, 2025
1 incident

External API Keys Configuration Issue

Resolved

Resolved Dec 6, 2025 at 7:32am UTC

Some external services are temporarily unavailable due to missing API configuration. Affected services include Email, KYC/KYB verification, and Blockchain RPC. Core infrastructure (Database, API Backend) and all blockchain networks remain fully operational. We are adding the required configuration and services will be restored shortly.

1 previous update

Dec 04, 2025
1 incident

Health monitoring endpoints temporarily unavailable

Resolved

Resolved Dec 5, 2025 at 9:17am UTC

Granular health check endpoints (/api/health/*) are returning frontend HTML instead of JSON responses due to a route configuration issue in production. The main API (/api/health) remains fully operational. We are deploying a fix shortly.

October 2025
No incidents reported