Previous incidents
Database is down
Resolved Dec 28 at 10:08pm HST
Database recovered.
1 previous update
Database is down
Resolved Dec 27 at 05:19pm HST
Database recovered.
1 previous update
Database is down
Resolved Dec 27 at 09:24am HST
Database recovered.
1 previous update
Database and Webhook Delivery are down
Resolved Dec 25 at 11:55pm HST
Webhook Delivery recovered.
7 previous updates
Database is down
Resolved Dec 25 at 12:54pm HST
Database recovered.
3 previous updates
Polygon Mainnet, TRON Mainnet, and 2 other services are down
Resolved Dec 21 at 03:04am HST
TRON Mainnet recovered.
11 previous updates
External API Keys Configuration Issue
Resolved Dec 05 at 09:32pm HST
Some external services are temporarily unavailable due to missing API configuration. Affected services include Email, KYC/KYB verification, and Blockchain RPC. Core infrastructure (Database, API Backend) and all blockchain networks remain fully operational. We are adding the required configuration and services will be restored shortly.
1 previous update
Health monitoring endpoints temporarily unavailable
Resolved Dec 04 at 11:17pm HST
Granular health check endpoints (/api/health/*) are returning frontend HTML instead of JSON responses due to a route configuration issue in production. The main API (/api/health) remains fully operational. We are deploying a fix shortly.