Incidents | BixyPayments Incidents reported on status page for BixyPayments https://status.bixypayments.io/ https://d1lppblt9t2x15.cloudfront.net/logos/f2f5d14ca8164596c5c756ce3286f514.png Incidents | BixyPayments https://status.bixypayments.io/ en Database is down https://status.bixypayments.io/incident/802824 Mon, 12 Jan 2026 08:29:55 -0000 https://status.bixypayments.io/incident/802824#07bd2e4eaa162c0916baf8f7fe4da11985cd43070ea74c6aee77e0f5336b3ade Database recovered. Database is down https://status.bixypayments.io/incident/802824 Mon, 12 Jan 2026 08:23:15 -0000 https://status.bixypayments.io/incident/802824#c64c12bf31bc96d6374213f459874273722d1902df42af0b7edd8f66b328a004 Database went down. Database is down https://status.bixypayments.io/incident/802552 Sun, 11 Jan 2026 21:04:13 -0000 https://status.bixypayments.io/incident/802552#da042e74d2c83630d6cb9f37255f8663b03e8a5f45c50c346c421258bc8b1ede Database recovered. Database is down https://status.bixypayments.io/incident/802552 Sun, 11 Jan 2026 20:58:07 -0000 https://status.bixypayments.io/incident/802552#9c2bab81347f62ea50e642ca4823c64121bb8f8adf0694ec66d84eb9526a91c1 Database went down. Database is down https://status.bixypayments.io/incident/801894 Sat, 10 Jan 2026 15:09:11 -0000 https://status.bixypayments.io/incident/801894#98274e47976fcf85eefa571efb962407aa074cdcf4c8d61036e955c140668d93 Database recovered. Database is down https://status.bixypayments.io/incident/801894 Sat, 10 Jan 2026 15:03:06 -0000 https://status.bixypayments.io/incident/801894#8cb43522be8e26e005d3d955a63c88e252f142300120ed86314fadeeaa7ec20d Database went down. Database is down https://status.bixypayments.io/incident/801107 Fri, 09 Jan 2026 15:09:24 -0000 https://status.bixypayments.io/incident/801107#98425e2385931a05424d833f14fee6855977956452f4f181991ca899b4eabdbe Database recovered. Database is down https://status.bixypayments.io/incident/801107 Fri, 09 Jan 2026 15:03:07 -0000 https://status.bixypayments.io/incident/801107#924bc7ee6a26b22716ac06d6700bddfb726a773fff74e5933cbaa84bc17d66f6 Database went down. Database is down https://status.bixypayments.io/incident/801107 Fri, 09 Jan 2026 04:39:11 -0000 https://status.bixypayments.io/incident/801107#9d8b2ac699765d14b9a627876bd6fe9ae29d28382b09c943e8e03fec3a7ba125 Database recovered. Database is down https://status.bixypayments.io/incident/801107 Fri, 09 Jan 2026 04:32:57 -0000 https://status.bixypayments.io/incident/801107#d5dbeb927e148da1b407a41651d1a998cfaf0cb8d9a91b3ca55849c3cc30cfab Database went down. Database is down https://status.bixypayments.io/incident/800358 Thu, 08 Jan 2026 17:58:58 -0000 https://status.bixypayments.io/incident/800358#11c6229f121571bfeda9e867e86a2b95da6b0f0cfbd4d71afea94d4972201ba7 Database recovered. Database is down https://status.bixypayments.io/incident/800358 Thu, 08 Jan 2026 17:53:02 -0000 https://status.bixypayments.io/incident/800358#3e010a3a04d3d32c45d67f10fd57573b98dcaa9c3c4217481be9f66bf25b8b3e Database went down. Database is down https://status.bixypayments.io/incident/800358 Thu, 08 Jan 2026 07:48:52 -0000 https://status.bixypayments.io/incident/800358#7212912063b749ee50c519eb04d2ed0fb885fba616fd23242122186cb4123150 Database recovered. Database is down https://status.bixypayments.io/incident/800358 Thu, 08 Jan 2026 07:43:08 -0000 https://status.bixypayments.io/incident/800358#a8d962c371e59c5e1a8f840f82d8c93e6a60fd189dba71f91e0012fba9ec8e24 Database went down. Database is down https://status.bixypayments.io/incident/800358 Thu, 08 Jan 2026 03:04:05 -0000 https://status.bixypayments.io/incident/800358#40d317d5fd1b94dfbece2c86a2cc936bfeec2236103dd9cd74627eda44d78fe8 Database recovered. Database is down https://status.bixypayments.io/incident/800358 Thu, 08 Jan 2026 02:57:58 -0000 https://status.bixypayments.io/incident/800358#83125371a9dbab433ccee375863db4742932576ae0993d56d5499bc1d88b7758 Database went down. Database is down https://status.bixypayments.io/incident/800358 Thu, 08 Jan 2026 02:23:55 -0000 https://status.bixypayments.io/incident/800358#10002711fe14e9b1c65ff96b19f7c6e946b1c4d742bffbdad86fecbc2cde17fa Database recovered. Database is down https://status.bixypayments.io/incident/800358 Thu, 08 Jan 2026 02:18:05 -0000 https://status.bixypayments.io/incident/800358#09c251980f7ac03b776669ce0289b88c9911a49476d2c32a163452a08bbb8323 Database went down. Database is down https://status.bixypayments.io/incident/800358 Thu, 08 Jan 2026 00:53:51 -0000 https://status.bixypayments.io/incident/800358#aa2885cffe81839ffe5a3c2b900b5be3348a5f7696ebecd25af2cbef0e6ba2b6 Database recovered. Database is down https://status.bixypayments.io/incident/800358 Thu, 08 Jan 2026 00:47:54 -0000 https://status.bixypayments.io/incident/800358#6199c5bf6cec1934d0dd9cffaae35fcaad14f97871565d097411f0de61d0de00 Database went down. Database and Webhook Delivery are down https://status.bixypayments.io/incident/799810 Wed, 07 Jan 2026 14:33:57 -0000 https://status.bixypayments.io/incident/799810#1a7caa2f394e70e16858f4016d0d6899f4f722ecc86a9213892f321427513570 Database recovered. Database and Webhook Delivery are down https://status.bixypayments.io/incident/799810 Wed, 07 Jan 2026 14:28:06 -0000 https://status.bixypayments.io/incident/799810#9c5f88696c5219961eef8e50829734166bbfa28471f6ce3692de4bb7a9f207c5 Database went down. Database and Webhook Delivery are down https://status.bixypayments.io/incident/799810 Wed, 07 Jan 2026 13:13:55 -0000 https://status.bixypayments.io/incident/799810#43c86ffff70940eaf253b3fc605654e4097f76457502f0e5cf6ac0033b109974 Database recovered. Database and Webhook Delivery are down https://status.bixypayments.io/incident/799810 Wed, 07 Jan 2026 13:08:00 -0000 https://status.bixypayments.io/incident/799810#83ed820857f9554999378d3c43f31891274ce3e90fe4fe208491290541a9d416 Database went down. Database and Webhook Delivery are down https://status.bixypayments.io/incident/799810 Wed, 07 Jan 2026 10:08:56 -0000 https://status.bixypayments.io/incident/799810#64a099aadade4c29ae6589a4021dad48b755bca4dc35ca0d713f8c486b8ceda4 Database recovered. Database and Webhook Delivery are down https://status.bixypayments.io/incident/799810 Wed, 07 Jan 2026 10:02:52 -0000 https://status.bixypayments.io/incident/799810#3da8cfbc0215899b501301d289a2f27fdff94b41d2b051fa14b360c1aadb72dc Database went down. Database and Webhook Delivery are down https://status.bixypayments.io/incident/799810 Wed, 07 Jan 2026 03:36:03 -0000 https://status.bixypayments.io/incident/799810#2e3e35a000f9d9301103a905b080719a56c58b72fd04e8cf130a8889176a1802 Webhook Delivery recovered. Database and Webhook Delivery are down https://status.bixypayments.io/incident/799810 Wed, 07 Jan 2026 03:30:03 -0000 https://status.bixypayments.io/incident/799810#a547a5a631500363843a086a730e5edf6d0bad104467aacfef587aef013692ac Webhook Delivery went down. Database and Webhook Delivery are down https://status.bixypayments.io/incident/799361 Tue, 06 Jan 2026 23:39:03 -0000 https://status.bixypayments.io/incident/799361#06e7377d319d7e67d624b2253de8c2196a245bba947c394265700b0d79f8028c Database recovered. Database and Webhook Delivery are down https://status.bixypayments.io/incident/799361 Tue, 06 Jan 2026 23:32:56 -0000 https://status.bixypayments.io/incident/799361#6c314eb50e2149a705fe6254e0acb970c6769b72131834187aea2c133119bf37 Database went down. Database and Webhook Delivery are down https://status.bixypayments.io/incident/799361 Tue, 06 Jan 2026 16:21:00 -0000 https://status.bixypayments.io/incident/799361#40b3db2b13ef3db9af0fc761066d0b649ec2a55019b83c9c48641d87ee0434ff Webhook Delivery recovered. Database and Webhook Delivery are down https://status.bixypayments.io/incident/799361 Tue, 06 Jan 2026 16:09:57 -0000 https://status.bixypayments.io/incident/799361#7b5232539b3883f727b6b29b9656427431182e29684e17b616f75971873bbb32 Webhook Delivery went down. Database and Webhook Delivery are down https://status.bixypayments.io/incident/799361 Tue, 06 Jan 2026 12:19:06 -0000 https://status.bixypayments.io/incident/799361#f9f1a48fcb2ee096c8438f26d401f591d8527d5c01c40d05f27c31fcff0afbe3 Database recovered. Database and Webhook Delivery are down https://status.bixypayments.io/incident/799361 Tue, 06 Jan 2026 12:12:50 -0000 https://status.bixypayments.io/incident/799361#71a9370e44146f3c852fcd1dcad47dd6503e374e07e5de9a198021def275f6e2 Database went down. Webhook Delivery is down https://status.bixypayments.io/incident/798974 Mon, 05 Jan 2026 23:11:03 -0000 https://status.bixypayments.io/incident/798974#4a27440bb2b6cdede2db8b50a6fdf8bfe5bcecf33bcf535ed910eea91fdf65d6 Webhook Delivery recovered. Webhook Delivery is down https://status.bixypayments.io/incident/798974 Mon, 05 Jan 2026 23:05:01 -0000 https://status.bixypayments.io/incident/798974#6c2af8086e152e031bdd1625026c2650e4cffaa64ea80d3c462adbaf9beef347 Webhook Delivery went down. Webhook Delivery is down https://status.bixypayments.io/incident/798181 Sun, 04 Jan 2026 16:41:06 -0000 https://status.bixypayments.io/incident/798181#01c321e04be3161906f170286d743f20351f43c85953aed46ffb2b5f08cbc80a Webhook Delivery recovered. Webhook Delivery is down https://status.bixypayments.io/incident/798181 Sun, 04 Jan 2026 16:34:56 -0000 https://status.bixypayments.io/incident/798181#772848801efd65d62f4680704ba91ea1087c2fb60c3e4d61da66f1299a5a761e Webhook Delivery went down. Webhook Delivery is down https://status.bixypayments.io/incident/798181 Sun, 04 Jan 2026 14:31:07 -0000 https://status.bixypayments.io/incident/798181#0ef73f21290ac62941f699ddd76dd0b336c65a7f56d7ee357fd9a0518d1576cc Webhook Delivery recovered. Webhook Delivery is down https://status.bixypayments.io/incident/798181 Sun, 04 Jan 2026 14:24:57 -0000 https://status.bixypayments.io/incident/798181#998ed5167dae5eaf40ec6d539a7687511c041a254eb6c9043034ce4aafa7f06d Webhook Delivery went down. Webhook Delivery is down https://status.bixypayments.io/incident/798181 Sun, 04 Jan 2026 08:21:06 -0000 https://status.bixypayments.io/incident/798181#4f22e7c365c302cf99ca767fff65b44494d5f9c4783a161f4f2ed1291d3e4bbd Webhook Delivery recovered. Webhook Delivery is down https://status.bixypayments.io/incident/798181 Sun, 04 Jan 2026 08:14:58 -0000 https://status.bixypayments.io/incident/798181#97a26f4a7e23eb084d1728730e57973ff7bfbb9864ae3601ace7206942a11005 Webhook Delivery went down. Payment Processing is down https://status.bixypayments.io/incident/797940 Sat, 03 Jan 2026 17:30:53 -0000 https://status.bixypayments.io/incident/797940#f176d59aa6cb73a06f262c07a7b69145796c673188f0a64dd2a7b623e231eead Payment Processing recovered. Payment Processing is down https://status.bixypayments.io/incident/797940 Sat, 03 Jan 2026 17:20:38 -0000 https://status.bixypayments.io/incident/797940#5d925c5e3e1b7b1b97f84cdf84944d1a914e228a1cb0fcd0f3803d00897f2d6b Payment Processing went down. Database is down https://status.bixypayments.io/incident/795485 Mon, 29 Dec 2025 08:08:56 -0000 https://status.bixypayments.io/incident/795485#ffbf746359c9e3a021477b95caa8029debf6f2ba46bf712ad29f02f2d8c61e06 Database recovered. Database is down https://status.bixypayments.io/incident/795485 Mon, 29 Dec 2025 08:03:05 -0000 https://status.bixypayments.io/incident/795485#bc67b1de5585df9a3f96be0a768747ecc629974853e23778b016a517a882d7df Database went down. Database is down https://status.bixypayments.io/incident/794977 Sun, 28 Dec 2025 03:19:00 -0000 https://status.bixypayments.io/incident/794977#089b7a3f912bb90890aa70502a00e16903215517b4a324caf791123677508d73 Database recovered. Database is down https://status.bixypayments.io/incident/794977 Sun, 28 Dec 2025 03:13:03 -0000 https://status.bixypayments.io/incident/794977#d9fb90f7e1d491f52686c7e87c49734800b5f3f613eb457a8e8ebc82a6dfdddc Database went down. Database is down https://status.bixypayments.io/incident/794817 Sat, 27 Dec 2025 19:24:02 -0000 https://status.bixypayments.io/incident/794817#41d8aa861231ed5070fe29c5ee311465f1c6562ab2119670b6ea35d767243ee2 Database recovered. Database is down https://status.bixypayments.io/incident/794817 Sat, 27 Dec 2025 19:13:07 -0000 https://status.bixypayments.io/incident/794817#56591bb17b7784b04342d2d255db336254c41d4d8aa4fa43f07cd24c5a3adc5b Database went down. Database and Webhook Delivery are down https://status.bixypayments.io/incident/794173 Fri, 26 Dec 2025 09:55:55 -0000 https://status.bixypayments.io/incident/794173#e077806883a19f531f8d3849f0e1d1fe1f36b0f81571cfa3cb3d38e64fcd5de4 Webhook Delivery recovered. Database and Webhook Delivery are down https://status.bixypayments.io/incident/794173 Fri, 26 Dec 2025 09:49:59 -0000 https://status.bixypayments.io/incident/794173#a60321fc3fdc06106a90b25844001f0f91589b5ded3bc572bd013cde7bd9a9e9 Webhook Delivery went down. Database and Webhook Delivery are down https://status.bixypayments.io/incident/794173 Fri, 26 Dec 2025 08:09:13 -0000 https://status.bixypayments.io/incident/794173#57611bacc0807280b12ccbfd2b705d24e14d55aaa7f92c6a292bf42a3b141b9f Database recovered. Database and Webhook Delivery are down https://status.bixypayments.io/incident/794173 Fri, 26 Dec 2025 08:03:04 -0000 https://status.bixypayments.io/incident/794173#619c5bdfe6862ad1a1198387b0fe536bd581b60288487edfe13c5609f2b93082 Database went down. Database and Webhook Delivery are down https://status.bixypayments.io/incident/794173 Fri, 26 Dec 2025 05:24:11 -0000 https://status.bixypayments.io/incident/794173#9040afc35b557c9a137b1c178ec1a17bede9842e0c4d1e8d9ec7183cfbcca3a7 Database recovered. Database and Webhook Delivery are down https://status.bixypayments.io/incident/794173 Fri, 26 Dec 2025 05:17:59 -0000 https://status.bixypayments.io/incident/794173#586078ee22307801c7965ce5fc380cda5458294767355650fa7c4f5d8f62b5a0 Database went down. Database and Webhook Delivery are down https://status.bixypayments.io/incident/794173 Fri, 26 Dec 2025 03:51:01 -0000 https://status.bixypayments.io/incident/794173#9a5aadc68b3904e218f40abadf1cc838db17119b743542ca33f739c196529e12 Webhook Delivery recovered. Database and Webhook Delivery are down https://status.bixypayments.io/incident/794173 Fri, 26 Dec 2025 03:44:55 -0000 https://status.bixypayments.io/incident/794173#d5d9332d8eb04a376b0a268a4e201ca357c13a65db358f92904673a9e4835843 Webhook Delivery went down. Database is down https://status.bixypayments.io/incident/793940 Thu, 25 Dec 2025 22:54:06 -0000 https://status.bixypayments.io/incident/793940#80daf3b833a8f28f702b08c4dda2850e691170cf81ec591648bc3daebc9c3b5c Database recovered. Database is down https://status.bixypayments.io/incident/793940 Thu, 25 Dec 2025 22:47:58 -0000 https://status.bixypayments.io/incident/793940#e92d1513ad4516027b926bd41e0e6a000e808f7f0c24bb5f8c230f6b992955bf Database went down. Database is down https://status.bixypayments.io/incident/793940 Thu, 25 Dec 2025 12:34:04 -0000 https://status.bixypayments.io/incident/793940#08e6cd892c31e7eb647b2a89901f770d937b455f2f718a861d54abfa67ffee8c Database recovered. Database is down https://status.bixypayments.io/incident/793940 Thu, 25 Dec 2025 12:27:54 -0000 https://status.bixypayments.io/incident/793940#bce8f3734b5b7c7bd846c7d5a0b6065154b9959d27f3affb3addc6ec22836072 Database went down. Polygon Mainnet, TRON Mainnet, and 2 other services are down https://status.bixypayments.io/incident/788478 Sun, 21 Dec 2025 13:04:59 -0000 https://status.bixypayments.io/incident/788478#adf6206596aeb1c570b14ce10b30ce85bbdbf0c600d2eafb1d94ad302f738c38 TRON Mainnet recovered. Polygon Mainnet, TRON Mainnet, and 2 other services are down https://status.bixypayments.io/incident/788478 Sun, 21 Dec 2025 12:44:09 -0000 https://status.bixypayments.io/incident/788478#243b47becbf7d21358e9c192913a78478cdee44971bd237447906d9641e369fe TRON Mainnet went down. Polygon Mainnet, TRON Mainnet, and 2 other services are down https://status.bixypayments.io/incident/788478 Sun, 21 Dec 2025 12:25:35 -0000 https://status.bixypayments.io/incident/788478#dddaa58f8e3b92a6b22be40b64509f5e72f4b3f0f554738dc0e21e657e80e542 Payment Processing recovered. Polygon Mainnet, TRON Mainnet, and 2 other services are down https://status.bixypayments.io/incident/788478 Sun, 21 Dec 2025 12:24:56 -0000 https://status.bixypayments.io/incident/788478#f8b63f6b1dca9e1a3a9c307fa06a4c2f40c7bcb121050fdc7e8c5c1165febad4 TRON Mainnet recovered. Polygon Mainnet, TRON Mainnet, and 2 other services are down https://status.bixypayments.io/incident/788478 Sun, 21 Dec 2025 12:20:44 -0000 https://status.bixypayments.io/incident/788478#abe5da6149bb86af489287d093982b534e7d52bacd3340c8ea83965e6aa57ddc Payment Processing went down. Polygon Mainnet, TRON Mainnet, and 2 other services are down https://status.bixypayments.io/incident/788478 Sun, 21 Dec 2025 12:19:56 -0000 https://status.bixypayments.io/incident/788478#b069efd7a3fe0182f8066ee884cbdb2e16f84aa69a65b342167f2d931571fc0f TRON Mainnet went down. Polygon Mainnet, TRON Mainnet, and 2 other services are down https://status.bixypayments.io/incident/788478 Sun, 21 Dec 2025 10:09:27 -0000 https://status.bixypayments.io/incident/788478#116e040537a28a132368364829eabf862fa9fb4585c3defdda42afda47318dcf Polygon Mainnet recovered. Polygon Mainnet, TRON Mainnet, and 2 other services are down https://status.bixypayments.io/incident/788478 Sun, 21 Dec 2025 10:05:45 -0000 https://status.bixypayments.io/incident/788478#50f6e1d777b2bfb75f6851f714cd7004996bcd2ebacdc75387a03cb643011dc0 Payment Processing recovered. Polygon Mainnet, TRON Mainnet, and 2 other services are down https://status.bixypayments.io/incident/788478 Wed, 17 Dec 2025 20:00:11 -0000 https://status.bixypayments.io/incident/788478#6de25d0e48bf418be039893cb6cb6eb687e36d95ddef3a2eea2e2424eb44f53f Blockchain RPC Services recovered. Polygon Mainnet, TRON Mainnet, and 2 other services are down https://status.bixypayments.io/incident/788478 Wed, 17 Dec 2025 19:54:51 -0000 https://status.bixypayments.io/incident/788478#c93ec9cc8cc0f50d15275dd17fa4c3cffaf545a80c235f0c8f172bb8a1ba47d5 Payment Processing went down. Polygon Mainnet, TRON Mainnet, and 2 other services are down https://status.bixypayments.io/incident/788478 Wed, 17 Dec 2025 19:54:23 -0000 https://status.bixypayments.io/incident/788478#2e4f8b96c9c0c8cf89332339c8a44563df1c53f3850d088ee0824c6f3555da99 Blockchain RPC Services went down. Polygon Mainnet, TRON Mainnet, and 2 other services are down https://status.bixypayments.io/incident/788478 Wed, 17 Dec 2025 19:53:33 -0000 https://status.bixypayments.io/incident/788478#bac524b94629855485b5abc7c8d77a13ee8cb80d23a55b71e27374630f28f414 Polygon Mainnet went down. External API Keys Configuration Issue https://status.bixypayments.io/incident/781205 Sat, 06 Dec 2025 07:32:00 -0000 https://status.bixypayments.io/incident/781205#c6a75e455a660bf7234f134a1a619cc8ebac7a99f8702784fd595e83884d464a Some external services are temporarily unavailable due to missing API configuration. Affected services include Email, KYC/KYB verification, and Blockchain RPC. Core infrastructure (Database, API Backend) and all blockchain networks remain fully operational. We are adding the required configuration and services will be restored shortly. External API Keys Configuration Issue https://status.bixypayments.io/incident/781205 Sat, 06 Dec 2025 07:32:00 -0000 https://status.bixypayments.io/incident/781205#c6a75e455a660bf7234f134a1a619cc8ebac7a99f8702784fd595e83884d464a Some external services are temporarily unavailable due to missing API configuration. Affected services include Email, KYC/KYB verification, and Blockchain RPC. Core infrastructure (Database, API Backend) and all blockchain networks remain fully operational. We are adding the required configuration and services will be restored shortly. External API Keys Configuration Issue https://status.bixypayments.io/incident/781205 Sat, 06 Dec 2025 07:32:00 -0000 https://status.bixypayments.io/incident/781205#c6a75e455a660bf7234f134a1a619cc8ebac7a99f8702784fd595e83884d464a Some external services are temporarily unavailable due to missing API configuration. Affected services include Email, KYC/KYB verification, and Blockchain RPC. Core infrastructure (Database, API Backend) and all blockchain networks remain fully operational. We are adding the required configuration and services will be restored shortly. External API Keys Configuration Issue https://status.bixypayments.io/incident/781205 Sat, 06 Dec 2025 07:32:00 -0000 https://status.bixypayments.io/incident/781205#c6a75e455a660bf7234f134a1a619cc8ebac7a99f8702784fd595e83884d464a Some external services are temporarily unavailable due to missing API configuration. Affected services include Email, KYC/KYB verification, and Blockchain RPC. Core infrastructure (Database, API Backend) and all blockchain networks remain fully operational. We are adding the required configuration and services will be restored shortly. External API Keys Configuration Issue https://status.bixypayments.io/incident/781205 Sat, 06 Dec 2025 07:09:00 -0000 https://status.bixypayments.io/incident/781205#8e7a72d7d71ef0db1efd3ca7928520c322e04066c026cb36aa20b3d82b060fc9 Some external services are temporarily unavailable due to missing API configuration. Affected services include Email, KYC/KYB verification, and Blockchain RPC. Core infrastructure (Database, API Backend) and all blockchain networks remain fully operational. We are adding the required configuration and services will be restored shortly. External API Keys Configuration Issue https://status.bixypayments.io/incident/781205 Sat, 06 Dec 2025 07:09:00 -0000 https://status.bixypayments.io/incident/781205#8e7a72d7d71ef0db1efd3ca7928520c322e04066c026cb36aa20b3d82b060fc9 Some external services are temporarily unavailable due to missing API configuration. Affected services include Email, KYC/KYB verification, and Blockchain RPC. Core infrastructure (Database, API Backend) and all blockchain networks remain fully operational. We are adding the required configuration and services will be restored shortly. External API Keys Configuration Issue https://status.bixypayments.io/incident/781205 Sat, 06 Dec 2025 07:09:00 -0000 https://status.bixypayments.io/incident/781205#8e7a72d7d71ef0db1efd3ca7928520c322e04066c026cb36aa20b3d82b060fc9 Some external services are temporarily unavailable due to missing API configuration. Affected services include Email, KYC/KYB verification, and Blockchain RPC. Core infrastructure (Database, API Backend) and all blockchain networks remain fully operational. We are adding the required configuration and services will be restored shortly. External API Keys Configuration Issue https://status.bixypayments.io/incident/781205 Sat, 06 Dec 2025 07:09:00 -0000 https://status.bixypayments.io/incident/781205#8e7a72d7d71ef0db1efd3ca7928520c322e04066c026cb36aa20b3d82b060fc9 Some external services are temporarily unavailable due to missing API configuration. Affected services include Email, KYC/KYB verification, and Blockchain RPC. Core infrastructure (Database, API Backend) and all blockchain networks remain fully operational. We are adding the required configuration and services will be restored shortly. Health monitoring endpoints temporarily unavailable https://status.bixypayments.io/incident/780654 Fri, 05 Dec 2025 09:17:00 -0000 https://status.bixypayments.io/incident/780654#0f299c9760896f1ad5ad9d4a59508676b02ba88a56521e36a1d9f1bef5639419 Granular health check endpoints (/api/health/*) are returning frontend HTML instead of JSON responses due to a route configuration issue in production. The main API (/api/health) remains fully operational. We are deploying a fix shortly. Polygon Network Health Warning https://status.bixypayments.io/incident/769303 Tue, 18 Nov 2025 14:56:00 -0000 https://status.bixypayments.io/incident/769303#4b24a3951f1613af11420c3e2853125811debdf0d75caa03b7fdb055dc51f127 We are seeing intermittent issues with the Polygon blockchain network due to errors returned by our upstream RPC provider. This affects only the Polygon network health indicator — all other systems (Dashboard, API, TRON, Ethereum, Arbitrum, Base) continue to operate normally. There is no impact on merchant balances or settlement operations. We are monitoring the RPC provider and will restore the health indicator once the Polygon endpoint stabilizes. No action is needed from merchants.